Learning Technology Specialist

Summary of Job Scope and Expectations: 

The Learning Technology Specialist position is responsible for researching, developing and helping to implement e-learning as a methodology for providing training on a variety of topics.  This position participates in special projects involving learning and development, technology, and media as required.  The Learning Technology Specialist also facilitates training sessions both in the field and at the SC.

Essential functions: 

The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.

Descriptions

• Researches, develops and helps implement e-learning as a methodology for providing training on a variety of topics.  Researches the latest technology used to deliver e-learning and works with the Learning Technology Manager on selecting and implementing the technology to deliver training to Operations and Support Center associates.

• Works with selected vendors of e-learning technology to adapt the technology to the needs of PRG.  Helps to negotiate the contract with the vendor and to define the nature of the work required.  Serves as the bridge between the Subject Matter Expert and the technology vendor, and works with the Manager on the execution of the e-learning program.

• Works with the department for whom the e-learning is being developed to ensure the content meets their training needs and proposes an implementation plan.  Coordinates with the PRG IS Department to test the technology within the PRG environment and acts as administrator of the e-learning management system to ensure that associates can track the their learning progression and pursue their learning at their own pace.

• Participates in special projects involving learning and development programs, technology, and media, such as promotional materials for new courses or the use of new media in learning delivery.  Helps to select appropriate vendors that can provide the needed service (e.g., graphic design, media equipment) and recommends vendors to L&D senior leadership. 

• Facilitates training activities in the field or Support Center on a variety of topics within UOP as needed by L&D.  Gains certification to deliver training in specialized subject matter and delivers the training where needed. 

JOB REQUIREMENTS:

• Bachelor’s degree or equivalent required.

• Certification and/or training in e-learning and specialized subject matter(s)

• Minimum five years of experience in HR and L&D; store-level experience preferred; experience with helpdesk support for users of a learning management system/website

• Successful completion of annual store training.

Panda Restaurant Group, Inc. is an Equal Opportunity Employer.