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Field Associate Recruiter - Chicago

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At Panda, we all share a common mission: "Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives." We invest in our people because great people run great operations that will exceed our guests' expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values- Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.

Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng.

Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company.


Summary of Job Scope and Expectations: 

The Field Associate Recruiter position is responsible for ensuring quality Operations management candidates are identified and screened to meet Operations’ needs in assigned Region(s), including job posting, initial phone screening for Operations management candidates, and participation in recruiting events in assigned region (e.g., open houses, college recruiting, etc.).  This position will research innovative Operations management recruiting practices used successfully by other companies.  

Essential functions: 

The essential functions in this job description are not all-inclusive of this job’s duties and responsibilities. Reliable and dependable attendance is required.


Proactively identifies and sources diverse, high quality Operations management candidates, building a strong candidate pipeline through internal and external relationships and a variety of sources (e.g., internal and external postings, college recruiting, public organizations, etc.).   Collaborates with Operations leadership (ACO/RDO/VPO) and Field HR. 

Screens applicants using the Taleo applicant tracking and best-in-class recruiting processes and systems, determining candidates’ technical competence, applicable background and skills, and cultural fit.  Conducts phone interviews and recommends qualified candidates to appropriate Operations leaders and facilitates next steps. 

Conducts open houses and in-person interviews with Operations team and attends college recruiting events in the market the position supports to identify potential candidates. 

Identifies creative Operations management candidate sourcing methods.  Conducts research into innovative approaches and best practices used by competitor companies for presentation to Field HR and Operations leadership. Collaborates with Operations leadership to develop regional recruiting strategy. 

Conducts pre-employment background and reference checks, creates offer letters, and extends offer packages, including negotiation around compensation and job terms and conditions.  

Collaborates with Field HR on recruiting efforts; keeps Field HR leaders updated on recruitment results.  Prepares and provides reports on recruitment outcomes.  


  • Bachelor’s degree required, major in HR, Business Administration or related field preferred.
  • 1 to 3 years of experience in recruiting for Operations management with a retail/hospitality company  including lead generation, creative sourcing, and cold calling experience. (Operations management experience at ACO level may also be considered.)
  • Successful completion of annual store training.


Ability to demonstrate and teach Panda’s Mission, Values, and Culture
Knowledge of recruiting within retail restaurant/hospitality environment
Strong knowledge of applicant tracking systems, such as Taleo
Basic knowledge of employment laws
Strong computer/technology skills and proficient in Microsoft Office Suite and recruiting software
Strong time management and prioritization skills
Strong communication (written and verbal), listening, and assessment skills 
Ability to solve complex problems independently
Ability to demonstrate basic leadership skills and work effectively with Operations leadership, providing guidance and facilitating processes on company policies and practices related to recruiting 
Ability to handle confidential and sensitive information
Ability to embrace change and continuous learning

Panda Restaurant Group's culture is strongly guided by our Mission and Values, highlighted on the Panda websites. We recommend all interested candidates become familiar with our Mission and Values, as well as the principals of The Seven Habits of Highly Effective People, by Stephen Covey.

Panda Restaurant Group, Inc is an Equal Opportunity Employer.

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